State Farm® Insurance Agent Aixa Hernandez

"As far as car insurance or life insurance This is the best option and agency you can contact at any time of the day and very helpful and reliable staff and understanding every detail of the policy you would like to have. I spoke to the front desk if I’m not mistaken her name was Maira very helpful and friendly person ."

"Christina Michael-Nathan has been wonderful from the start. She helped me get reinsured for one vehicle and within a couple of weeks helped me insure my new vehicle quickly with no worries. Thanks for everything!"

"Absolutely appalling customer service. Zero stars if I could. I just had the most hostile and unprofessional phone call with a representative from this agency—calling me about a mistake THEIR former rep (GRACE) made when writing my policy, and somehow treating it like it was my fault. Instead of taking accountability, they blamed me, accused me, and then threatened to cancel my policy over something I had no control over. To top it off, the woman on the phone admitted she didn’t even have the authority to cancel the policy—yet still spoke to me with a condescending tone and aggressive attitude like she did. When I defended myself, she had the audacity to claim I had the attitude. This is beyond unprofessional—it’s disrespectful and unacceptable. This office clearly lacks integrity, accountability, and basic communication skills. If this is how they treat their own customers over their own internal error, imagine the nightmare if you ever had to file a claim. Avoid Aixa Hernandez – State Farm at all costs. Homestead has better. Literally anyone else would be better."

"Excellent customer service"

"Great personality - Called me just when I needed her also"

"Paola has great customer service, very friendly and kind, and always tries to help customers out ."

"Any time I need help or information Christina Michael Nathan is always ready and so helpful, She listens well and doesn't get upset even though I ask the same questions over and over. Christina has a soothing voice and the ability to calm you down so softly. Her knowledge of all products and ability to get you exactly what you need is so helpful. State Farm is lucky to have her n their team."

"Gracias señora Aixa y la señora Paola muy atentas y amables tengo varios años con este seguro y hasta la presente. Me va bien ? Un poco Triste porque me ha subido la cuota 😔 envíe a mi Familiar. A cotizar sus 2 carros y está muy contento con el precio gracias 🙏"

"Aixa was very professional, NICE, and has lots of patience, not a robot 😉 She took her time and always followed up. Thank you!"

"Called about my policy been with state farm for years left message for them to call me back waited all day never called me back poor customer service"

"fast and easy, great service"

"Very happy with the service I received .very helpful in finding you great rates .thank you"

"Francesca is best! I called for an insurance quote and she was very attentive and answered all my questions."

"Paola es muy competente."

"Great place for all your insurance! They truly are the best"

"I am currently working with Ms. : Paola Adamkiewicz . She is very pleasant and understanding about my situation . Excellent customer care. I really appreciate it."

"Great service and very helpful"

"Muy buena e inmediata atencion, muy conforme"

"Paula was so kind and Patient and so professional. I was very Satisfied. with the way she took care of me."

"Very friendly and helpful service. Christina was absolutely amazing."

"Pésimo servicio al cliente"

"Always available and very quick responses to any of our needs."

"Stay far away from this office!!! Called to get a quote on a Friday and was given a quote, but since I had just moved to the area I wanted to shop around so I asked the agent to please save the quote and if I decide to go with state farm we can finalize the policy on Monday. Well Monday came and my rate had gone up by $37 for some reason. I know "its not the offices fault", but the office has an obligation to call state farm and request that the quote they gave be honored and that is something this agent refused to do, she also refused to write the policy. Shame on you!!! Not everything is going to be a slam dunk sometimes you have to work hard to get the clients business and you have to go out of your way and go the extra mile. In this case they failed! Can you imagine if I went with them and really needed them for a more important issue?? Hard Pass!!!!!"

"Mi experiencia en este lugar para mí fue increíble , gracias a Paola, es una persona súper súper amable, explica todo con detalles, conoce su trabajo, yo no quiero otra agente que no sea ella la verdad, para mí es una experta en lo que hace, gracias Paola y gracias a State Farm por tener personas como ella."

"Knowledgeable, quick, efficient, responsive, reasonable, Hernandez SFI is all of the above. Been with State Farm in many states over the past 30 years and see no reason to change!"